Artlanits freezing and crashing

My program freezes or crashes without any message. My pc specs are better than the required.Is there a chance that the problem is caused by software and not by hardware ?

Hello Tania,

Welcome to the Artlantis Forum.
It is difficult to tell what your problem is with so little information, I suggest you to contact the Artlantis support by following this link, they should be able to help you.

Best regards,