I have a problem with ARTLANTIS 6

I recently installed it but I can’t do anything literally

When I open it, only this window appears and as you will see it is empty and I really don’t know why.


We are currently selling Artlantis 2021. Artlantis 6.5 is no longer supported but should work depending on the platform and OS version.

Is it your first Artlantis Installation ?
Did you install Artlantis Media ?
The Media installer is provided with the Applications installer.
On which platform are you working macOS or Windows ?
Which OS version ?
Did you try to open an Artlantis file or import a SketchUp, ArchiCAD or which ever modeler file you are working with ?


Thanks in advance for your interest and
If it is the first time you install it.
To be honest I took my computer and archicad installed and I am having licensing issues too.
I am using macOS.
My mac version is 10.13.6
When I open it, it only allows me to open AutoCAD files and when I opened one it didn’t even show


Which version of Archicad do you use ?
Do you have a licence for Artlantis 6.5 ?
Did you try installing Artlantis 2021 Demo to check that it is working on your machine ?
You should contact Abvent Support, they should be able to help you, although we do not support Artlantis 6.5 any longer… You might think of upgrading to Artlantis 2021.

Best regards,

Archicad 24
YES, if I have a license
Not really no, mainly because I am not very familiar with this
It seems that the artlantis I have is 6.5

Please contact the support, they should be able to help you.