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CamilleSarrut
Posts: 619
Joined: Tue 20 Oct 2015 08:41

Re: bb cut in half

Tue 6 Aug 2019 12:00

sandropc wrote:Hy, I am using Artlantis 2019 and have the same problem: the BB apears cutted in diagonal. Also I have problem with the exporter from SketchUp 2019, it just does´nt work. Any idea?


Which BB are you using ?
Did you transfer them from V4 with Media Converter ?
Did you create them yourself ?
Did you open an old file with old BB ?

For the SketchUp 2019 exporter, which version of SketchUp are you using ?
When you say it does not work, what do you mean ? The 'atl' item is missing in the export dialog or it is present but does not export the geometry ?

There is an issue with version 2019.2, the atl exporter is not loaded properly, we are working on it.
If you use version version 19.1.173 for Mac OS X or Version 19.1.174 for Win64, it should work.
Camille Sarrut
Abvent R&D

jsteenbergen2
Posts: 1
Joined: Fri 8 Nov 2019 21:10

Re: bb cut in half

Fri 8 Nov 2019 21:17

I am coming across this issue as well. I recently upgraded from Artlantis 5 to Artlantis 2019 and all of my billboards are either cut in half or not showing the darker elements of the billboards (see attached). What can I do to make this work properly?

Thanks,

Josh
Attachments
Artlantis 2019 8.0.2.20052.jpg
Artlantis 2019 8.0.2.20052.jpg (89.24 KiB) Viewed 134 times
Artlantis 5.1.2.7.jpg
Artlantis 5.1.2.7.jpg (84.99 KiB) Viewed 134 times

User avatar
CamilleSarrut
Posts: 619
Joined: Tue 20 Oct 2015 08:41

Re: bb cut in half

Tue 12 Nov 2019 10:15

Hello Josh,

I have never seen this issue
not showing the darker elements


could you send me the two BB you used in your test, both atlo and jpg in a zipped folder, to sarrut@abvent.fr

Best regards,
Camille Sarrut
Abvent R&D

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