bb cut in half

[CamilleSarrut]

Hy, I am using Artlantis 2019 and have the same problem: the BB apears cutted in diagonal. Also I have problem with the exporter from SketchUp 2019, it just does´nt work. Any idea?

Which BB are you using ?
Did you transfer them from V4 with Media Converter ?
Did you create them yourself ?
Did you open an old file with old BB ?

For the SketchUp 2019 exporter, which version of SketchUp are you using ?
When you say it does not work, what do you mean ? The 'atl' item is missing in the export dialog or it is present but does not export the geometry ?

There is an issue with version 2019.2, the atl exporter is not loaded properly, we are working on it.
If you use version version 19.1.173 for Mac OS X or Version 19.1.174 for Win64, it should work.

[jsteenbergen2]

I am coming across this issue as well. I recently upgraded from Artlantis 5 to Artlantis 2019 and all of my billboards are either cut in half or not showing the darker elements of the billboards (see attached). What can I do to make this work properly?

Thanks,

Josh

[CamilleSarrut]

Hello Josh,

I have never seen this issue

not showing the darker elements

could you send me the two BB you used in your test, both atlo and jpg in a zipped folder, to sarrut@abvent.fr

Best regards,